Payment Policy

Arkez Last Updated: August 30, 2026

This Payment Policy explains how payments are handled when you shop with Arkez.

1. Accepted Payment Methods

We accept the following payment methods at checkout:

Visa, Mastercard, American Express, Discover
PayPal
Other secure payment methods displayed at checkout (e.g., Shop Pay, Apple Pay, Google Pay, where available)

All payments are processed in US Dollars (USD).

2. Payment Security

All transactions on our Site are processed through secure, PCI-compliant third-party payment gateways.
Arkez does not store your full credit/debit card details on our servers.
Your payment information is encrypted using industry-standard SSL technology during transmission.

3. When You Are Charged

Your payment method is charged in full at the time you place your order.
Orders are only confirmed and sent for processing once payment has been successfully authorized.

4. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order number and details. If you do not receive a confirmation within a few hours, please check your spam folder or contact us at support@arkez.store.

5. Failed or Declined Payments

If your payment fails or is declined, your order will not be processed. This can happen due to:

Insufficient funds
Incorrect card information
Bank/card issuer restrictions

Please verify your payment details and try again, or contact your bank if the issue persists.

6. Currency & International Cards

Prices on our Site are displayed in USD. If you are using a card issued outside the United States, your bank may apply currency conversion and/or foreign transaction fees; these are determined by your card issuer and are not controlled by Arkez.

7. Sales Tax

Applicable sales tax is calculated at checkout based on your shipping address, in accordance with U.S. state and local tax laws.

8. Fraud Prevention

To protect our customers, we may use fraud-detection tools to review orders. We reserve the right to cancel or delay any order that appears fraudulent or that fails verification, and we will notify you by email if this occurs.

9. Refunds

Approved refunds are issued to the original payment method used at checkout. Please see our Refund & Return Policy for full details on timing and eligibility.